NOTE: I personally reply to all Help Desk messages. That’s how I prefer to do business. I typically respond the same day, often within minutes or hours. I sometimes travel and don’t have immediate access to the web, so please be patient if it takes a bit longer on occasion.
IMPORTANT: Quite often, important, valid emails will end up in your SPAM box, or be rejected by email services. Coming directly to GenesHelpDesk.com and checking your tickets here will avoid any possible email issues.
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