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I typically respond to all messages the same day, often within minutes or hours on business days (Monday through Saturday). Please be patient if it takes a little longer in some cases. If you don’t see a reply in your email inbox, be sure to check your “spam” folder in case it landed there by mistake.

NOTE: This Help Desk is for help with things like account issues, purchase questions, access to purchases, technical issues, general correspondence, and many other things of that nature. It is not for coaching, not for training of any kind. It is not for assistance with techniques, strategies, or other “brain picking” questions or advice. If you need that type of help, you will need to purchase a coaching option.  Thank you for understanding.

Thank you!

Gene Pimentel

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